Terms of Use, Privacy Policy & Guarantees / Refunds Policy

2.7 How These Sections Interact

Each section above is self-contained. A purchase in one tier is governed only by that tier's terms — an H2H Club charge is never eligible for the Section 2.1 digital-product guarantee, and enrolling in group coaching on a payment plan does not create any refund right beyond Section 2.3.

Part 3 — Payment Authorization

By providing payment information, you authorize us (and our payment processor) to charge your payment method for the full purchase price or, for payment plans, each scheduled installment, on the applicable dates. You're responsible for keeping your payment method current; a failed charge does not pause or cancel a payment plan obligation under Section 2.3, and we may retry failed charges or invoice you directly for the amount owed.

Part 4 — Privacy & Data Policy

We collect the information you submit to us (such as name, email, phone, and address) and limited technical/usage data (via cookies, pixels, and analytics tools such as Google Analytics and Facebook Pixel) to deliver purchases and Programs, communicate with you, personalize and improve the Sites, and market our Programs to you and similar audiences, until you unsubscribe or request deletion.

We do not sell your personal information to third parties without your permission. We share information only with service providers who help us deliver Programs (e.g., payment processors, email/community platforms), when required by law or valid legal process, to protect against fraud or security threats, or in connection with a merger, acquisition, or sale of assets.

You can unsubscribe from marketing emails at any time via the link in any email, opt out of SMS by replying STOP, and request access to, correction of, or deletion of your data at any time by emailing [email protected]. We hold payment information via encrypted, PCI-compliant processors and do not store full card numbers ourselves.

These Sites may link to third-party websites with their own privacy policies, which we don't control — review those separately before sharing information with them.

Part 5 — Intellectual Property & Restrictions on Use

All content on the Sites and within our Programs — including curriculum, frameworks, coaching methodology, videos, written materials, and community content — is owned by the Company or its licensors and protected by copyright and trademark law. You may access and use this content for your personal, non-commercial use only.

You may not copy, record, reproduce, distribute, publicly perform, teach from, train others using, or commercially exploit any of our proprietary content or methodology, in whole or in part, without our prior written permission. Unauthorized use or distribution is a breach of these Terms, and we will pursue legal action and damages to protect our rights.

Unsolicited ideas or suggestions you send us become our property; we're under no obligation of confidentiality regarding them and may use them without compensation to you.

Part 6 — Confidentiality & Non-Compete

As a client, you acknowledge that our tools, processes, strategies, and materials are proprietary and confidential. You agree not to record (beyond personal use), duplicate, distribute, teach, or train others using our proprietary content without our express written permission. This obligation survives the end of your enrollment in any Program.

Part 7 — Disclaimers, No Professional Advice & Results

The Sites, Programs, and all related content are provided "as is," without warranties of any kind, express or implied, except for the specific guarantees set out in Part 2. We don't warrant that the Sites or Programs will be uninterrupted, error-free, or free of harmful components.

Our Programs provide personal and professional development education and coaching. They are not a substitute for medical, psychological, therapeutic, financial, or legal advice. Consult a qualified professional regarding any physical or mental health matter, particularly anything requiring diagnosis or treatment.

We make no guarantees about your results, income, or relationship outcomes from participating in any Program. Any examples, testimonials, or figures referenced are illustrative only and not a promise of your results. Your outcomes depend on your own effort, circumstances, and application of the material, and you're solely responsible for your decisions and actions.

Part 8 — Limitation of Liability

To the fullest extent permitted by law, the Company, its owners, employees, and affiliates will not be liable for any special, incidental, indirect, or consequential damages arising from your use of, or inability to use, the Sites or any Program, even if advised of the possibility of such damages. Our total aggregate liability to you for any claim arising from these Terms or your purchase will not exceed the amount you actually paid us for the Program giving rise to the claim in the twelve (12) months preceding the claim. Some jurisdictions don't allow these limitations, in which case they apply to the fullest extent permitted in your jurisdiction.

Part 9 — Assumption of Risk, Release & Indemnity (In-Person Events & Retreats)

This Part applies specifically to your attendance at any in-person retreat, workshop, or live event we host (each, an "Event").

9.1 Assumption of Risk

You acknowledge that certain health conditions (including but not limited to heart conditions, high blood pressure, epilepsy, and pregnancy) may affect your ability to safely participate in some Event activities, and you should consult a doctor if unsure. By attending an Event and participating in any activity, exercise, travel, or use of a venue or its facilities, you do so at your own risk and assume all risk of injury, illness, or loss, including that arising from the Company's ordinary negligence.

9.2 Release

You release and discharge the Company, its affiliates, employees, agents, and representatives from claims arising from ordinary negligence in connection with an Event, including claims related to venue conditions, facilities, instruction, or supervision. This release does not apply to gross negligence or intentional acts.

9.3 Indemnification

You agree to indemnify and hold the Company harmless from loss, liability, or cost the Company incurs arising from your participation in an Event.

9.4 Statement of Health

You confirm you are not, to your knowledge, suffering from any condition that would pose a public health risk to other attendees at an in-person Event.

This Part is separate from, and in addition to, the retreat cancellation/refund terms in Section 2.4.

Part 10 — Communications Consent (Email & SMS)

By providing your phone number, you consent to receive text messages from us regarding your orders, Program access, and related updates and promotions. Reply STOP to any text to opt out. By providing your email, you consent to receive Program-related and marketing emails; you can unsubscribe at any time via the link in any email. We do not sell or rent your contact information.

Part 11 — Eligibility & Nature of Programs

The Sites are not directed to children under 13, and we do not knowingly collect information from them. Users under 18 may need parental consent to access certain content, at our discretion.

haert2heart LLC is not an accredited academic institution and does not issue diplomas, certifications, or degrees; we do not offer or accept student financial aid. We are a for-profit personal and professional development company.

Our content may include mature themes and language relevant to relationship coaching. If you're uncomfortable with that, please don't use the Sites or Programs.

Part 12 — Community Content, Forums, DMCA & Third-Party Postings

Any community, forum, or group associated with our Programs must be used respectfully — no abusive, harassing, defamatory, obscene, or unlawful content, and no unauthorized commercial solicitation. We may remove content or suspend access at our discretion for violations of these Terms or community guidelines.

By posting in any community or forum, you grant us a worldwide, non-exclusive right to use that content in connection with operating and marketing our Programs, and you confirm you have the rights necessary to grant that permission.

As an interactive service provider under the Communications Decency Act (47 U.S.C. § 230), our liability for third-party postings is limited as provided by that law; we don't warrant the accuracy of user postings and aren't responsible for third-party content.

This site operates as a service provider under the Digital Millennium Copyright Act (17 U.S.C. § 512). Claims of copyright infringement regarding content on the Sites should be sent to [email protected].

Part 13 — Modifications to These Terms

We may update these Terms at any time by posting an amended version on the Sites. Material changes will be reflected by an updated effective date. Continued use of the Sites or Programs after changes are posted constitutes acceptance of those changes; for a specific purchase, the Terms in effect at the time of that purchase govern the guarantee/refund terms applicable to it.

Part 14 — Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of Wyoming, without regard to conflict-of-law principles.

14.1 Base Option — Mediation (as in the original Terms)

Any dispute arising from or relating to these Terms will be subject to mediation in Wyoming before either party pursues other remedies.

14.2 Optional Upgrade — Binding Arbitration & Class Action Waiver

This subsection is a candidate addition, not yet part of your live Terms. Discuss with your attorney before including it — it changes clients' legal rights and has specific disclosure requirements in some states.

If adopted: Any dispute arising from or relating to these Terms, a purchase, or a Program will be resolved by binding arbitration administered by the American Arbitration Association under its rules, held in Sheridan, Wyoming (or by video conference by mutual agreement), rather than in court. You and the Company each waive the right to a jury trial and to participate in a class, collective, or representative action against the other. Either party may bring an individual claim in small claims court instead of arbitration where that court has jurisdiction.

Part 15 — General Provisions

If any provision of these Terms is found unenforceable, the remaining provisions remain in full effect. These Terms, together with any separate program-specific agreement you sign, constitute the entire agreement between you and the Company regarding your purchase; we may require a separate agreement as a condition of purchasing certain Programs, and that agreement controls over these Terms for that Program where they conflict. Our failure to enforce any provision isn't a waiver of our right to do so later.

Part 16 — Contact

Haert2Heart LLC / MadeMagnetic LLC

1309 Coffeen Avenue STE 1200, Sheridan, Wyoming 82801

Email: [email protected]

© Haert2Heart LLC 2026. All Rights Reserved.